Author: Kou

This is our problem: The cost of health care has spiked higher, but the quality of care is falling. Patients have no effective means of learning the price of care before using it, or of publicly reporting on quality of care in today’s patient-unfriendly health...

A dangerous side-effect of the COVID-19 pandemic includes a dramatic increase in the number of hospital-acquired infections. Hospital-acquired infections happen when a person receives medical treatment in a hospital inpatient or outpatient facility. Recently, the Centers for Disease Control published a concerning report about a spike...

Recently, while attending a company staff meeting at DCI, I realized an incredibly important fact about what it takes for any consultant to be successful. I know all the people at DCI, and they are each talented, experienced and committed to serving clients and their...